Your Information.
Handled Responsibly.

Scope of This Policy

This Privacy Policy applies to information Ocean ATM collects through our website, ecommerce store, quote and contact forms, customer-support interactions, email, telephone communications and other business relationships.

This policy does not govern the independent practices of banks, card networks, ATM processors, payment providers, shipping carriers or other third parties that maintain their own privacy policies.

Information We Collect

Contact and Business Information

• Name, business name and job title
• Email address and telephone number
• Billing, shipping and business addresses
• Information provided through contact, quote or support forms

Order and Account Information

• Products or services purchased or requested
• Order history, invoices and transaction records
• Delivery, installation and support information
• Customer-account and processing-program information

Payment-Related Information

Payment details are transmitted to and processed by third-party payment providers. Ocean ATM may receive or retain limited related information, such as a transaction identifier, payment status, card type or the last four digits of a payment card.

Technical and Usage Information

• Internet Protocol address
• Browser, device and operating-system information
• Pages viewed, links selected and website interactions
• Referring website, approximate location and session information
• Cookie identifiers and advertising or analytics information

Communications

We may retain messages and information you provide when you communicate with us by email, telephone, website form, chat, text message or through customer-support channels.

How We Collect Information

We may collect information:

• Directly from you when you contact us or submit a form
• When you place an order or establish a customer account
• During sales, installation, processing or support interactions
• Automatically through cookies and similar technologies
• From payment, shipping, fraud-prevention and service providers
• From business partners and publicly available business sources

How We Use Your Information

Ocean ATM may use information to:

• Respond to questions, quote requests and support inquiries
• Process, fulfill, deliver and manage orders
• Program, install, service and support ATM equipment
• Establish and administer customer or processing relationships
• Provide transaction, settlement and reporting assistance
• Verify identity, payment and order information
• Detect, investigate and prevent fraud or unauthorized activity
• Operate, maintain and improve our website and services
• Measure website traffic and advertising effectiveness
• Send service, account, order and business communications
• Maintain records and enforce agreements
• Comply with legal, regulatory and contractual obligations

Payments and Fraud Prevention

Online payment transactions are processed using third-party payment gateways, merchant processors and financial institutions. Ocean ATM does not intend to store complete payment-card numbers through its website systems.

To help prevent fraud and protect our customers, Ocean ATM and its providers may:

• Verify billing, shipping and contact information
• Evaluate address-verification and card-security results
• Review transaction and device risk indicators
• Request identification or additional order verification
• Contact a customer to confirm an order

We may delay, decline or cancel a transaction that cannot be verified or that appears unauthorized, fraudulent or otherwise suspicious.

How We Share Information

Ocean ATM does not sell or rent personal information. We may disclose information when reasonably necessary to operate our business or provide requested products and services, including to:

• Payment gateways, processors and financial institutions
• ATM processors, networks and program-service providers
• Shipping carriers, freight companies and logistics providers
• Installation, service and technical-support providers
• Website hosting, ecommerce and information-technology providers
• Analytics, advertising, chat and communication providers
• Fraud-prevention, identity-verification and security providers
• Accounting, legal, insurance and professional advisers

We may also disclose information to comply with law, respond to valid legal process, protect rights or safety, investigate fraud, enforce agreements, or as part of a merger, acquisition, financing, sale or transfer of all or part of our business.

Cookies, Analytics and Advertising

Our website may use cookies, pixels, tags and similar technologies. These tools can help the website function, remember preferences, maintain shopping sessions, understand visitor activity, prevent fraud and measure advertising performance.

We may use service providers such as Google for analytics, advertising, conversion measurement and website-security functions. These providers may collect or receive information about your browser, device and interactions in accordance with their own privacy policies.

You may manage cookies through your browser settings and through any cookie-choice tools made available on our website. Disabling certain cookies may affect shopping-cart, login, form or other website functionality.

Email and Text Communications

Email Communications

We may send emails relating to inquiries, quotes, orders, accounts, processing services, support requests and other business matters. Where permitted, we may also send promotional or informational messages. You may unsubscribe from promotional emails using the unsubscribe option provided in the message. Transactional and service-related messages may still be sent when necessary.

Text Messages and Automated SMS

Ocean ATM may offer text-message communications in the future, including account notices, service updates, operational alerts, customer-support messages or promotional communications.

If we introduce an automated text-message program, messages will be sent only as permitted by applicable law and based on the consent or other authorization obtained for that program. Message frequency may vary. Message and data rates may apply.

Instructions for opting out—such as replying STOP—and obtaining assistance—such as replying HELP—will be provided with the applicable text-message program. Consent to receive automated promotional text messages will not be a condition of purchasing goods or services.

Data Retention

We retain information for as long as reasonably necessary for the purposes described in this policy, including to:

• Complete transactions and provide services
• Maintain customer, tax and accounting records
• Provide warranty, service and support assistance
• Comply with legal and regulatory requirements
• Resolve disputes, prevent fraud and enforce agreements

Retention periods may vary depending on the type of information, the nature of the relationship and applicable legal requirements.

Data Security

Ocean ATM uses reasonable administrative, technical and physical safeguards designed to protect information against unauthorized access, loss, misuse or alteration.

No website, storage system or method of electronic transmission is completely secure. Therefore, we cannot guarantee the absolute security of information transmitted to or maintained by us.

You should use care when transmitting sensitive information and protect any passwords or account credentials in your possession.

Your Rights and Choices

Depending on where you reside and subject to applicable exceptions, you may have the right to request that we:

• Confirm whether we maintain personal information about you
• Provide access to certain personal information
• Correct inaccurate or incomplete information
• Delete certain information
• Explain the categories of information collected or disclosed

You may also unsubscribe from promotional email, manage browser cookies and opt out of an applicable text-message program.

To submit a privacy request, email [email protected] or use our contact page. We may need to verify your identity and request before responding. Certain information may be retained where required or permitted by law.

Third-Party Websites and Services

Our website may contain links, embedded content or integrations provided by third parties. These may include payment services, shipping services, reporting portals, social-media platforms, video services, chat tools and other websites.

Ocean ATM does not control and is not responsible for the privacy or security practices of independent third parties. We encourage you to review their privacy policies before providing information.

Website forms may also be protected by services such as Google reCAPTCHA to reduce spam, fraud and automated abuse. Information collected through those services is governed by the applicable provider’s terms and privacy policy.

Children’s Privacy

Ocean ATM’s website, products and services are intended for businesses and adults. They are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information to us, please contact us so that we can investigate and take appropriate action.

Changes to This Privacy Policy

We may revise this Privacy Policy periodically to reflect changes in our services, technology, business practices or legal obligations. The revised policy will be posted on this page with an updated “Last Updated” date.

Your continued use of the website after an updated policy is posted is subject to the revised policy.